360 Retention was created to assist dealerships by increasing profitability through the reduction of employee turnover.  The topics covered and tactics learned in this one day course are proven to increase employee retention and satisfaction. If your team or dealership is serious about reducing turnover and increasing the bottom line then this course is a must.  

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The one day course is $2,495 for up to 20 participants and $3,495 for any group of more than 20.

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Here is a sampling of covered topics.

• Identifying your current Human Capital needs and recruiting strategy.

• Effective interviewing techniques and best practices.

• Basic legal and compliance guidelines to follow during the candidate interviewing process.

• Proper use of Hiring Assessment tools.*

• How to utilize Behavioral Based  Interviewing (B.B.I.) to reveal established patterns in past work performance.

• Use of the S.T.A.R. system to get better feedback and eliminate canned responses during the interview(s).

• Organizing a world class selection and onboarding process.

• Training and mentoring for continued success.

• Importance of individual employee goal setting and how to use for daily, monthly, and year over year motivation.

• Importance of having a consistent offboarding procedure to help reveal blind spots for continued refinement.