360 Communications will inform the attendee of the paramount importance of being able to effectively communicate with the potential client. Clear communication is key to any sales environment and we will cover the basics of how to do this professionally face to face, on the phone, and online. Outdated "just get them in" word tracks and techniques do not work anymore. We will have interactive conversation on what does and does not work with today's shoppers.
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The cost is $495 per attendee for the one-day course.
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Here's a sampling of some of the covered topics.
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Making a world-class first impression.
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Basic communication dynamics.
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How to ask for and set a real appointment.
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Common phone and email best practices.
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Effective objection handling on the phone.
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Leaving a voicemail that gets you a return call.
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And much more...